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What is Symphio?

Symphio is the content orchestration tool that streamlines coordination of elements in a document to produce a desired result.

Enterprises use Symphio Bridge and Symphio Arrange to get their documents out the door quickly.

Symphio Arrange is the first tool of its kind to allow organizations to communicate template-free, using data in any format to drive document creation.

Meanwhile, Symphio Bridge empowers users to collaborate with stakeholders both inside and outside their organization to gather feedback and expedite approvals.

Why did we develop Symphio?

At 26 years old, ViaTech has a long history of developing content management solutions for large companies – including some of the most notable brands in the world. Among our core competencies are document publishing, application development and content distribution.

When we were approached by a leading healthcare organization in 2017, we were well prepared to fulfill its request: to simplify the creation, review and distribution of complex customer documents.

Immediately, we set out to better understand the client’s challenges and develop a shared vision for the future of its customer communications program.

Through our market research, we discovered that most healthcare companies are being held back by outdated customer communications management (CCM) systems that require users to manage hundreds of individual templates.

We also learned that speed to market (or a lack thereof) is a big issue for traditional CCM customers. Template alterations require IT support and can take weeks to complete – time that healthcare organizations with mandatory deadlines simply don’t have.

Ultimately, we developed Symphio – a leading-edge content orchestration tool that streamlines the creation and management of complex customer documents.

After years of stagnation in the space, Symphio is revolutionizing the way organizations administer content and connect with their customer bases.

If you’re interested in understanding how Symphio can help your organization, contact our team or visit the platform page to learn more.

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